Case Study: a healthcare provider achieves network application stability with LiveAction

Healthcare Provider resolves network issues 24x7 with LiveAction

The customer, a healthcare provider, faced the challenge of maintaining a reliable and resilient corporate network that was vital for clinical information systems, ERP services, and patient care. To proactively monitor, manage, and troubleshoot network performance, they turned to the vendor LiveAction and its suite of products including Omnipeek and Omnipliance.

LiveAction implemented a solution using Omnipliance TL appliances, Omnipeek software, and Insight boxes to provide comprehensive network monitoring and packet-level analysis. This allowed the IT team to quickly identify and resolve issues, preventing costly problems. The result was exceptional network and application stability, enabling the healthcare provider to focus on patient care while the IT team relied on LiveAction as their primary tool for network diagnostics.