Case Study: Southern Star Central Gas Pipeline achieves reliable QoS and mission-critical traffic protection with LiveAction

Delivering Quality and Reliability

Southern Star Central Gas Pipeline, which manages a large, geographically dispersed communications network with more than 100 routers and switches, needed a better way to implement and control QoS across remote pipeline locations. With limited bandwidth in some areas and critical SCADA traffic to protect, the team turned to LiveAction’s network experience platform, LiveNX, to gain visibility into traffic flows and support its QoS initiative.

LiveAction helped Southern Star discover traffic patterns, test QoS classes, and confirm policy changes without relying on the command line. The rollout was quick and smooth, with no outages and few unexpected costs, and LiveAction’s historical flow visibility showed that mission-critical data stayed protected even during heavy congestion. The result was greater confidence, faster troubleshooting, and better protection for business-critical traffic.

Southern Star Central Gas Pipeline

Joe Daniels

works alongside the IT team