Case Study: Bausch + Lomb achieves 20/20 network visibility with LiveAction

Bausch + Lomb cuts network issue resolution time by 70% with LiveAction

Bausch + Lomb, a large eye health product manufacturer, faced a challenge in gaining consistent and accurate visibility into their complex global network. Their operations relied on a vast variety of technologies and service providers, and their use of disparate tools prevented their IT teams from having a unified view of network performance. They turned to vendor LiveAction and its LiveNX platform for a solution.

LiveAction implemented its LiveNX network monitoring solution, which provided Bausch + Lomb with end-to-end visualization and advanced analytics. This allowed their team to quickly spot faults, receive remediation recommendations, and use DVR-like playback to identify points of failure. The implementation by LiveAction resulted in a 70% reduction in the time required to find and resolve network issues, significantly improving productivity and allowing the IT team to focus on proactive tasks instead of firefighting.

Bausch + Lomb

Victor Oduneye

Global Network Services Lead for Bausch + Lomb