Case Study: National Surgical Healthcare achieves faster patient-critical imaging transfers with LiveAction

Accelerating and Optimizing the Transfer of Patient-Critical Medical Imaging

National Surgical Healthcare, a multi-site healthcare provider, needed a way to quickly transfer and manage patient imaging and other growing document files across its WAN without disrupting core applications. Its wide-area network was seeing bursty traffic from remote facilities, and the team needed better visibility and control, especially to prioritize traffic with QoS.

National Surgical Healthcare deployed LiveAction’s LiveNX to monitor network performance, visualize and tune QoS policies, and use features like NetFlow and policy-based routing. With LiveAction, the team implemented changes in just a couple of days, freed up MPLS capacity by moving backup traffic to idle links, reduced unnecessary network chatter, and improved collaboration and productivity; complaints from users largely stopped.

National Surgical Healthcare

Chris Paalman

Senior Network Systems Engineer