Case Study: Croydon Council improves service desk and end user computing with Littlefish

Croydon Council transforms digital services for 10,500 employees with Littlefish

Croydon Council, a large local government body, faced the challenge of transforming its inflexible and expensive technology systems to better serve its users. To achieve this cultural change and "fix the plumbing," they launched the Croydon Digital Service and selected Littlefish through a procurement exercise to provide service desk and end user computing support.

Littlefish worked in partnership with the council to deliver the required services, aligning their culture with the objectives of the Croydon Digital Service. The solution helped the council break its dependence on ineffective technology and put the end user at the center of its operations.

Croydon Council