Little Hotelier
127 Case Studies
A Little Hotelier Case Study
The Woodman Inn, a country inn in the UK, faced significant challenges with its manual booking process. Its existing booking engine lacked integration with online travel agents (OTAs), forcing the manager to manually update room availability across channels. This was highly time-consuming, created a high risk of overbookings, and limited the inn's online exposure. The commission-based system also reduced revenue that could be reinvested. The vendor, Little Hotelier, provided a solution with its all-in-one reservation and property management system.
By implementing Little Hotelier, the Woodman Inn gained integration with multiple OTA channels, real-time automatic availability updates, and a commission-free booking engine. This solution saved significant administrative time, eliminated the risk of overbookings, and amplified the inn's online exposure. As a result, the Woodman Inn experienced a 20% increase in reservations and achieved substantial cost savings, allowing staff to focus more on guest service.