Case Study: Ultima Guest House boosts bookings and eliminates manual reservation chaos with Little Hotelier

Ultima Guest House optimises efficiency and boosts bookings up to 50% thanks to Little Hotelier

Ultima Guest House, a 15-room accommodation in Bandung, Indonesia, was struggling with manual booking processes after opening in 2023, leading to chaotic reservation handling, double bookings, and inefficient OTA allotment management. The property needed a simpler way to manage bookings and daily operations, and turned to Little Hotelier for help.

Using Little Hotelier’s all-in-one property management software, including its channel manager and PMS, Ultima Guest House automated reservations and room inventory management. Little Hotelier helped reduce double bookings, streamline OTA allotments, and improve staff efficiency, resulting in a 50% increase in bookings compared to before.

Ultima Guest House

Dylan Ahmad Fauzi

Property Manager