Little Hotelier
103 Case Studies
A Little Hotelier Case Study
Tiu Oasis, a small resort in Lombok, struggled with manual reporting and the time-consuming task of monitoring online travel agents one by one after opening in March 2022. These manual processes created operational inefficiencies for the property, which needed a simpler way to manage availability, bookings, and day-to-day front desk work.
By using Little Hotelier’s property management software, including the front desk system, channel manager, and direct booking engine, Tiu Oasis automated key operations and improved mobile access for its team. Little Hotelier helped make monthly reporting easier and automatically update room availability, and the resort reported a 35% increase in direct bookings through its website.
Zarkasi Muhamad
Manager