Case Study: Prairie Guest House prevents double bookings and saves time with Little Hotelier

The Prairie Guest House sync online inventory and save time with Little Hotelier’s all-in-one reservation system

Prairie Guest House is a 10-room bed-and-breakfast on a two-acre property in Hamilton County, Indiana, run by owners John and Karen Newton who manage everything from housekeeping to events. While demand was strong (roughly 50% direct bookings and 50% OTAs, with 20% mobile bookings), their channel manager only synced about 60% of inventory, forcing manual updates (about 10 minutes per reservation), creating oversell risk and squeezing margins.

After evaluating 20 systems, they chose Little Hotelier for its fully integrated channel manager, user-friendly calendar, improved booking forms, and automated emails. Little Hotelier automated inventory syncing to prevent double bookings, saved them about half an hour a day, improved reports and guest communications, and delivered responsive support.

Prairie Guest House

John Newton

Owner