Little Hotelier
127 Case Studies
A Little Hotelier Case Study
The Prairie Guest House, a bed and breakfast in Indiana, struggled with a time-consuming and error-prone online booking process. Their previous channel manager did not integrate with all their sales channels, forcing owners John and Karen to manually update inventory for 40% of their bookings. This led to them accidentally overselling rooms, which hurt their profit margins. They needed a more efficient system to manage their reservations.
They implemented Little Hotelier, a property management system chosen for its comprehensive features and affordable price. The Little Hotelier solution automated their inventory syncing across all channels, eliminating double-bookings and saving them an estimated half hour per day on administrative tasks. The owners now trust the automated system, which allows them to focus on other aspects of their guesthouse, and they praised Little Hotelier for its integrated reporting and excellent support.