Case Study: Little Italy of Niagara Falls achieves increased efficiency and mobility with Little Hotelier

The Little Italy of Niagara Falls increases efficiency & productivity with Little Hotelier’s all-in-one front desk & reservation system

Little Italy of Niagara Falls is a newly renovated two‑bedroom bed and breakfast run by Jordan Churder. Although Jordan knew how to keep rooms occupied, managing bookings across phone, direct web sales and multiple OTAs with a manual system led to double bookings, constant email checks, time‑consuming guest communications and manual payment handling.

Switching to Little Hotelier’s all‑in‑one front desk and reservation system consolidated channels, automated availability updates, confirmation emails and payments, and enabled mobile management. The result: far less admin and anxiety, saved time, reliable inventory control and the freedom for Jordan to run the business remotely and focus on other ventures.

Little Italy of Niagara Falls

Jordan Churder

Owner