Case Study: The Falcon at Hatton achieves 80%+ occupancy with Little Hotelier

The Falcon at Hatton reaches 80%+ occupancy with Little Hotelier

The Falcon at Hatton, a small rustic property in the UK, was manually managing its room inventory across multiple bed banks, which was time-consuming and cut into guest interaction time. Owner-Operator Jason Shadlock sought a secure, cloud-based hotel reservation system from vendor Little Hotelier that was intuitive and could expand their online distribution.

By implementing Little Hotelier's system, The Falcon at Hatton automated its connections to bed banks and distribution channels. This solution from Little Hotelier resulted in the hotel achieving occupancy rates well over 80%, significantly increasing revenue, and allowing staff to focus more on customer service and other business priorities like marketing.

The Falcon at Hatton