Case Study: The Chalet Guesthouse and Studio achieves greater operational efficiency with Little Hotelier

The Chalet Guesthouse and Studio sees immediate benefits with Little Hotelier’s new mobile app

The Chalet Guesthouse and Studio, a heritage-listed luxury guesthouse in the Upper Blue Mountains of NSW, Australia, needed a faster, easier way for co-owner David Scotman to manage a small property while staying responsive to guests. Little Hotelier helped solve this challenge with its upgraded mobile app and property management tools.

Little Hotelier’s solution gave David a visual calendar view of the six rooms, quick booking and room-management functions, and easy access to call, email, and add notes from reservations. The result was greater freedom to manage operations on the go, quicker responses to enquiries, and less reliance on a desktop computer, allowing more tasks to be completed in less time.

The Chalet Guesthouse and Studio

David Scotman

Co-owner