Case Study: The Blazing Donkey Hotel boosts direct bookings and revenue with Little Hotelier

The Blazing Donkey Hotel drives up to 50% direct bookings with Little Hotelier

The Blazing Donkey Hotel, a 22-bedroom country hotel in Kent, was struggling with low direct bookings, poor customer support from its previous provider, and high commission costs from third-party sites. To solve these issues, it turned to Little Hotelier and its all-in-one hotel management software.

Little Hotelier implemented an easy-to-use platform with mobile access and round-the-clock support, giving the hotel more control over bookings and operations. The results included a 25–50% increase in direct bookings, boosted revenue, reduced human error, and faster, more reliable support.

The Blazing Donkey Hotel

Johnny Contance

General Manager