Case Study: Stow House achieves freedom and streamlined bookings with Little Hotelier

Stow House finds freedom with Little Hotelier

Stow House is a charming Victorian bed and breakfast in the Yorkshire Dales run by Sarah and Phil, who renovated the property after leaving careers in advertising. They were struggling with a booking system that wasn’t designed for small independents—too complex and more feature-heavy than they needed.

They switched to Little Hotelier, a platform built for small hotels and B&Bs, and found it intuitive, well supported with training, and free of hidden costs. The change gave them reliable, seamless booking management and the freedom to step away from phones and computers, letting them “punch above their weight” while keeping operations simple and affordable.

Stow House

Sarah Bucknall

Owner