Case Study: Wawowow streamlines bookings and expands guest reach with Little Hotelier

Simplifying operations, Wawowow Tomohon finds its rhythm with Little Hotelier

Wawowow, a nature-focused retreat in Tomohon, North Sulawesi, struggled with manual reservation handling before adopting Little Hotelier. Bookings were tracked through notes and social media messages, which made it difficult to manage availability, caused time-consuming double-checking, and even led to a double-booking incident. The property was also not listed on OTA platforms, limiting its ability to attract international guests.

With Little Hotelier’s channel manager, real-time availability calendar, and mobile app, Wawowow streamlined operations and reduced booking errors. The property is now connected to OTAs such as Booking.com, Agoda, and Tiket.com, helping it receive international bookings for the first time and grow its booking volume and market reach.

Wawowow

Alvin Oktavianus

Owner