Case Study: Posada del Cortés achieves an 80% reduction in administrative tasks with Little Hotelier

Posada del Cortés reduces administrative tasks with Little Hotelier

Posada del Cortés is a boutique hotel in the historic centre of Loreto, Baja California, owned by Luz Maciel. Rapid growth in visitor numbers meant the team was managing reservations and availability manually through OTAs, resulting in overselling, heavy administrative work, and less time to serve guests—so they needed a centralized solution to eliminate overbookings and streamline operations.

They implemented Little Hotelier’s all‑in‑one property management system and mobile app, which gave real‑time availability, direct guest communication, and easy website updates. In the first year they cut administrative tasks and manual changes by 80%, simplified rescheduling during the pandemic, and regained time to focus on guest service and showcasing Loreto.

Posada del Cortés

Luz Maciel

Owner