Case Study: Point Villas achieves increased bookings and commission savings with Little Hotelier

Point Villas improves guest acquisition with commission-free Little Hotelier system

Point Villas is an award-winning private luxury estate on Lake Taupo, New Zealand, run day-to-day by owner Peg Bull. After Peg took over operations she lost her previous booking manager and the reservation platform shut down, so she needed a simple, affordable all‑in‑one front‑desk and booking system that suited a small property.

On a peer recommendation she adopted Little Hotelier, whose commission‑free booking platform and channel manager made it easier for guests to book and opened up more OTA distribution. The result: increased direct and OTA bookings, reduced admin time and faster inventory management, cost savings versus the prior commission model, and stronger brand awareness.

Point Villas

Peg Bull

Owner