Case Study: Piha Beachstay achieves a 20% increase in bookings and saves 2 hours/day on admin with Little Hotelier

Piha Beachstay achieves 20% boost in bookings thanks to Little Hotelier

Piha Beachstay is a six-room boutique property in Piha, Auckland, that prides itself on personalized service but was held back by an outdated, paper-based booking system. Owner Geoff Calvert faced mounting administrative workloads, growing guest demand for online booking and secure payments, and a system that limited his ability to engage guests and grow the business.

Geoff implemented Little Hotelier—front desk, payment processing, channel manager and online booking engine—within a week, choosing it for its ease of use, security and website integration. Over two years bookings rose by 20% and daily admin time dropped by about two hours, while built-in reporting and ongoing software updates further improved operations.

Piha Beachstay

Geoff Calvert

Operator