Case Study: Sunlover Retreat saves time and boosts bookings with Little Hotelier

Luxury Bed and Breakfast Retreat Saves Time with an Easy-to-Use Business Solution

Sunlover Retreat is a luxury three-suite bed and breakfast in Tairua on New Zealand’s Coromandel Peninsula, run by owners Chris and Donna Brooke. Daily operations left them juggling breakfasts, guest service and online marketing, and their basic reservation system was difficult to use, didn’t sync with Donna’s Outlook calendar and produced stressful double bookings and limited reporting for promotions.

After trialing Little Hotelier, Donna implemented its easy-to-use booking solution with full support from the vendor. The system unified channel management, eliminated double bookings, improved the guest booking experience, enabled better marketing and reporting, increased bookings and revenue, and proved more cost‑effective—prompting Donna to recommend it to other small accommodation providers.

Sunlover Retreat

Donna Brooke