Case Study: Greenmantle Estate expands online bookings with Little Hotelier

Greenmantle Estate saves time and avoids overbookings with Little Hotelier

Greenmantle Estate, a luxury lodge in New Zealand, faced significant operational challenges with its manual reservation process. The director of operations, Ralph Green, found the system to be slow, prone to invoicing difficulties, and at high risk of double bookings. This inefficiency prevented them from connecting to online travel agencies (OTAs), limiting their growth. To scale the business, they needed an affordable, cloud-based solution and chose to implement Little Hotelier's all-in-one property management system.

By implementing Little Hotelier, Greenmantle Estate gained a sophisticated channel management system that eliminated double bookings and allowed them to connect to OTAs. The cloud-based platform provided remote access to reservations from anywhere. The results were highly positive; the system paid for itself by enabling online bookings that complemented their marketing efforts. Little Hotelier saved the lodge time and money, which was reinvested into enhancing operations, leading to greater efficiency and profitability.

Greenmantle Estate