Case Study: Derwent House achieves easier multi-property management with Little Hotelier

Derwent House enjoys newfound efficiency thanks to Little Hotelier

Derwent House, a collection of five luxury self-catering apartments in Scarborough, was looking for a better way to manage daily operations and adapt prices to highly seasonal demand. Owner Claire Moseley also oversees two other properties, so she needed a simple system that could handle bookings, payments, and rate changes efficiently. Little Hotelier’s all-in-one property management solution helped streamline that challenge.

Little Hotelier provided Derwent House with an intuitive front desk system, mobile app, reporting tools, and 24/7 support to centralize operations across all three properties. The result was faster rate adjustments, easier booking and payment management, and clearer visibility into revenue and demand trends. Claire said Little Hotelier “does everything we need,” making a meaningful difference to her efficiency and confidence in running the business.

Derwent House

Claire Moseley

Owner