Case Study: Cocos Castaway streamlines reservation management with Little Hotelier

Cocos Castaway streamlines 70% of bookings with Little Hotelier

The customer, Cocos Castaway, a small remote property, sought to modernize its reservation management process. Their challenge involved manually entering the majority of bookings received through their website and online channels, which was time-consuming and created a risk of overbooking. They turned to the vendor Little Hotelier for its property management system.

The solution implemented by Little Hotelier automatically captured online bookings and entered them directly into a centralized reservations calendar. This eliminated the need for manual data entry and instantly synchronized availability across all channels to prevent double bookings. As a result, Little Hotelier saved the property significant time and brought a new level of efficiency and reliability to their operations, even with slower internet speeds.

Cocos Castaway