Case Study: Coconut Boutique Resort achieves over 10% more bookings with Little Hotelier

Coconut Boutique Resort breaks free from manual constraints thanks to Little Hotelier

Coconut Boutique Resort, a four-star property in Lombok, Indonesia, faced time-consuming manual data entry because its systems were disconnected and OTA bookings had to be entered by hand. The resort wanted to maintain a high standard of guest service while reducing errors and improving efficiency.

Little Hotelier provided an easy-to-use front desk system and channel manager that connected the resort’s operations, simplified booking management, and helped track ADR more effectively. As a result, Coconut Boutique Resort became more efficient, reduced conflicting reservations, and saw bookings increase by more than 10% after using Little Hotelier.

Coconut Boutique Resort

Oyong Safruly Mulyawan

Resort Manager