Case Study: Ocean Wilderness Inn (Canadian wilderness B&B) achieves 30% profit increase with Little Hotelier

Canadian wilderness B&B increases profit 30%

Ocean Wilderness Inn is a six‑room B&B on the southwest coast of Vancouver Island, run for 25 years by owner Karen Fogg‑Fonger, offering guests an immersive wilderness experience. Despite its remote location and high‑touch hospitality, the inn needed better technology to reach global travelers, increase bookings and grow revenue without adding administrative burden.

Karen implemented Little Hotelier’s channel manager and online booking engine within a week, enabling multi‑channel distribution and easy device‑friendly direct bookings. The result: direct bookings rose 25% and profits increased 30%, while the improved booking experience and automated processes expanded the inn’s reach and guest satisfaction.

Canadian Wilderness

Karen Fogg-Fonger

Canadian B&B Owner