Case Study: Villa Orchard achieves over 90% occupancy and saves time and money with Little Hotelier

Boutique bed and breakfast saves time and money with an all-in-one reservation system

Villa Orchard is a family-run, 7-room boutique bed and breakfast in Frankfurt where owner-operator Joan Weber found herself spending hours each day manually managing listings on online travel agencies (OTAs). The administrative workload was time-consuming, error-prone and left little time for guest service, so she began looking for an easy-to-use, automated solution to streamline channel management and reservations.

Joan selected Little Hotelier’s all-in-one system—front desk, channel manager and direct booking engine—with automatic synchronization, simple rate and inventory edits, and a virtual front desk. The result: overbookings eliminated, occupancy consistently above 90%, reduced OTA commissions, added distribution channels and more direct bookings, and significant time savings that Joan reinvests in guest experience and business growth.

Villa Orchard

Joan Weber

Owner