Little Hotelier
103 Case Studies
A Little Hotelier Case Study
Bell In The Woods is a 6-room bed and breakfast near Seward, Alaska, offering upscale accommodations and personalized service. Owners Nick and Brooke Degnan were spending about an hour a day manually updating online travel agencies (OTAs), which limited their ability to grow distribution and took time away from guest services.
They implemented Little Hotelier, an all‑in‑one PMS and channel manager discovered via SiteMinder, to automate reservations, channel management, reporting, payments and front‑desk tasks. Since switching, bookings are up 40%, OTA partnerships grew from 3 to 9, administrative work has been reduced so the owners can focus on guests, and they benefit from features like customizable guest emails, housekeeping reporting and responsive support.
Brooke Degnan
Owner