Little Hotelier
103 Case Studies
A Little Hotelier Case Study
Hotel Rural Mar de Queo is an 18th-century rural hotel on Galicia’s Costa de Morte with nine characterful rooms. The General Manager was juggling check-ins, reservations, meals, accounting and marketing and felt increasingly pressed for time, making it hard to service guests professionally and efficiently.
He implemented Little Hotelier (via SiteMinder) to streamline operations and distribution. The system increased bookings and online visibility by connecting the property to more OTAs, reduced the time spent updating inventory, freed up time to serve guests, and made the business more profitable — a solution the manager now recommends to other small hotels.
Narcis Calleja
General Manager