Little Hotelier
103 Case Studies
Case Study: The Swan House achieves increased international bookings with Little Hotelier
A Little Hotelier Case Study
5 bedroom boutique hotel boosts global bookings
The Swan House is a historic 5‑bedroom boutique inn in rural Suffolk run by partners Roland Blunk and Carmela Sabatini. After testing numerous property management and booking systems—many of which were free but couldn’t update booking channels or provide a simple, brandable guest booking experience—their priority became finding an all‑in‑one, easy‑to‑use solution that could be personalized to their website.
After evaluating nearly 25 options they chose Little Hotelier by SiteMinder, a cloud‑based system designed for small properties with a customizable booking engine and automatic rate/availability updates across channels. Since adopting it the Swan House has seen a notable rise in international bookings, gained confidence to expand to more booking sites, and praised Little Hotelier’s support and seamless site integration.
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The Swan House
Roland Blunk
The Swan House