Case Study: University of East London stabilises its website and CMS with Little Forest

University of East London - Customer Case Study

The University of East London (UEL) faced significant challenges with its website and Sitecore Content Management System (CMS), which were unstable and nearly unusable. Frequent outages occurred when editors published content, leading to daily complaints and a large backlog of requirements. UEL brought in the vendor Little Forest to stabilize and improve the system's performance.

Little Forest quickly implemented technical fixes that resolved the major issues of CMS usability and the recurring web outages. This restored trust with marketing colleagues and fostered a healthier, more collaborative working culture within the IT department. The results were so positive that UEL continued its contract with Little Forest, who became their trusted technical advisors, providing invaluable ongoing guidance on broader web issues.

University of East London

Fiona Harrison

Web Manager