Case Study: ezCater achieves 20% faster email review cycles and saves 2–3 hours per email with Litmus

Litmus enables ezCater to cut their email review cycles by 20% and save 2-3 hours per email

ezCater, the world’s largest marketplace for corporate catering, depended on email to coordinate with caterers and business clients but struggled to produce and QA high volumes of dynamic, personalized messages. Lengthy review cycles, hard-to-track feedback across stakeholders, version control issues, and time-consuming pre-send testing made it difficult to scale error-free campaigns.

By adopting Litmus Builder, Litmus Proof and the Slack integration, ezCater centralized templates, sped up code edits and cross-client rendering checks, and streamlined stakeholder reviews and accessibility testing while preserving version history. The outcome: about 2–3 hours saved per email and a 20% reduction in email review cycle time, with faster collaboration and greater confidence in final sends.

ezCater

Caitlin Murphy

Senior Marketing Operations Associate