Litmos
103 Case Studies
A Litmos Case Study
NLC Loans is a nationally licensed direct mortgage lender founded in 2003 that prioritizes customer satisfaction. Faced with no formal LMS, training was delivered by local live seminars and occasional webinars, leaving employees stretched thin, with no scalable way to track learning or meet evolving compliance and pre-licensing needs after the Mortgage Meltdown.
After trialing several platforms, NLC Loans implemented SAP Litmos to create a plug-and-play, scalable learning program with formalized curricula, teams, and Learning Paths. The new approach increased content flexibility, saved time and money, shifted how employees view training, and enabled the training team to support more than 300% company growth while continuing to scale with the business.
Ed Davis
Vice President of Training and Development