Case Study: Playtech centralizes training and boosts engagement for 6,000 employees with SAP Litmos

Playtech Gamifies Learners Using Sap Litmos

Playtech, a leading gambling-technology company and maker of the Playtech ONE omni-channel platform, faced no centralized training or development resource across its global business—resulting in inconsistent onboarding, uneven product knowledge and limited access to specialist learning across casino, sports betting and other verticals.

Playtech implemented SAP Litmos company-wide, giving more than 6,000 team members across 24 countries a single learning system and launching gamified initiatives—Academy Club (learners earn points; 160 points/year to qualify for rewards), monthly Academy Slots Races, and SAP Litmos Boosts to reinforce knowledge. The rollout drove major gains: a 30x scale-up in users, large cuts in face-to-face training time and travel costs (sidebar metrics: 400% and 150% respectively), higher engagement and actionable product feedback.

Playtech