Case Study: Cellairis cuts onboarding from one week to 15 minutes and boosts user base 150% with Litmos

Litmos LMS Enhances the Ongoing Training Needs of Cellairis Franchise Stores

Cellairis, a mall- and online-based franchise specializing in wireless accessories and phone repair, needed a single, scalable training system to support many franchise systems and roles. Their previous LMS was limited and time-consuming—setting up training for a new franchise could take up to a week and involved a lot of manual work—so they sought a central repository that could deliver comprehensive, cross-device training quickly.

Cellairis implemented Litmos, using its intuitive dashboards, easy video embedding, mass email tools and hierarchical user structure to target training by store and role and to run a Cellairis University program for all franchise locations. The change slashed onboarding from one week to 15 minutes, increased users by 150%, and allowed deployment of the training solution in under a day.

Cellairis

Blake Mohler

Franchise Training and Development Manager