Case Study: Grace Group achieves centralised, compliant training and zero staff turnover with SAP Litmos

Grace Group Is Powered by Sap Litmos to Enhance Training Support for Speciality Services Workers Across Australia and New Zealand

Grace Group, a century-old leader in speciality services across Australia and New Zealand, needed consistent, scalable training and onboarding across its widespread operations. Training was fragmented, onboarding relied on an infrequently used Induction Book, and rising demand for both product-specific and generic skills training made it hard to track compliance and maintain brand and safety standards.

Grace launched Grace: Learn on SAP Litmos, branded and integrated with Kronos to auto-create profiles within 24 hours, centralise course content, add ready-made libraries, enable SSO, self‑enrolment and automated reporting. The result: over 4,000 courses completed, streamlined administration and compliance, increased employee engagement—and zero staff turnover in major centres for six months.

Grace Group

Nicki French

General Manager, Operations