Case Study: Girl Scouts San Diego doubles volunteer learning engagement and raises new-leader confidence to 99% with Litmos

Girl Scouts San Diego Trains Thousands of Volunteers Using Sap Litmos

Girl Scouts San Diego supports about 23,000 girls and 14,000 adult volunteers and needed an LMS that was easy to access, flexible, and inclusive for learners with widely varying education levels. Their goal was to ensure volunteers were confident and prepared in leadership roles while also training internal staff efficiently.

After evaluating several vendors, they chose SAP Litmos for its user‑friendly platform, built‑in communication tools, and responsive support. The solution doubled the number of people engaged in learning and produced a 99% confidence rate among volunteers who complete the new leader course, along with consistently positive feedback from staff and volunteers.

Girl Scouts San Diego

Sandy Sultz

Adult Learning Manager