Case Study: Gems Group saves up to $30,000 and standardizes training with Litmos

Gems Group Uses Litmos With Salesforce to Save Resources by Standardizing

Gems Group is a lifestyle company that drives demand for fresh flowers through supermarket partnerships across North America. Facing rapid growth and complex operations, the company needed to standardize training for office, facility and field employees and wanted learning to live inside its existing Salesforce workflows to improve efficiency and reduce costly operational mistakes (previously $15,000–$30,000 per error).

Gems implemented Litmos with a simple Salesforce tab integration for direct course access and reporting, chosen for its user-friendly interface and fast setup. The rollout—including content upload, learner enrollment and integration—took under one week and delivered significant time savings, standardized processes and up to $30,000 in avoided error costs.

Gems Group

Alex Ledesma

Director of Technology