Case Study: FordDirect achieves 100% compliance and 5,000+ course completions with SAP Litmos

FordDirect owns working together with SAP Litmos for online training

FordDirect, a partnership between Ford Motor Company and Ford and Lincoln dealerships with 300+ employees, faced rapid growth and a legacy learning model that was entirely instructor-led, paper-based, and manually reported. This made compliance tracking difficult and prompted the L&D team to seek a cloud-based, easy-to-implement platform that stakeholders would actually adopt.

They selected SAP Litmos and drove adoption by starting with mandatory compliance courses, which allowed automatic record-keeping, notifications, and reporting. Within a year they achieved 100% compliance, logged 5,000+ course completions, transitioned the L&D team into a learning services provider, and were well positioned to support a fully remote workforce and COVID-19 communications.

Ford Direct

Tara Rase

Director, Organization Learning