Case Study: Cubex streamlines customer and employee training with SAP Litmos

Cubex Transforms Its Customer and Employee Training With Sap Litmos

Cubex, a global healthcare solutions provider, needed a more cost-effective and accessible way to train customers and employees because one-time onsite training wasn’t enough and frequent staff turnover made repeated training costly. The company turned to Litmos, using SAP Litmos to build Cubex University and support training for employee, customer, and service teams.

Litmos implemented a solution with customizable learning paths tailored to different industries and a robust Salesforce integration so support staff could track completion and assign training within customer accounts. The results included rapid implementation, streamlined and more consistent training, and measurable business impact: Cubex is internalizing client training, Implementation Specialists can complete more installations each week, revenue is increasing, and the purchase-to-implementation timeline is shorter.

Cubex

Valerie Marsh

Product and Training Manager