Case Study: Commercial Express achieves 56% broker sales growth and improved compliance with Litmos

Commercial Express Trains Employees and Insurance Brokers Using Sap Litmos

Commercial Express, a Managing General Agent founded in 1999, provides specialist insurance schemes and market-leading support to brokers and insurers. They needed a more flexible learning platform after their previous LMS proved hard to customize, limiting personalization, engagement and the ability to onboard and train insurance brokers effectively.

Commercial Express implemented SAP Litmos Training, launching CELearning Online to give employees and broker partners on-demand access to product, compliance and technical training. The easy-to-use, customizable LMS improved professional standards and engagement—delivering a 56% increase in new business sales for one broker, a 40% user return rate, and an award-winning learning program.

Commercial Express

Jonathan Hill

Digital Learning Manager