Case Study: Celigo increases product adoption and accelerates ROI with SAP Litmos

Celigo Utilizes SAP Litmos Training to Increase Product Adoption and Accelerate ROI

Celigo, a leading mid-market iPaaS provider, faced a training bottleneck as internal experts were overwhelmed by global demand for product education. They needed an on-demand, scalable learning solution to automate onboarding, partner certification, and customer training while freeing subject-matter experts for higher-value work.

By implementing SAP Litmos Training and leveraging open APIs and a Salesforce integration, Celigo automated enrollments, certification delivery, and data sharing across systems, adding 20+ custom integrations. The result: 2,000 active monthly users, 1600+ courses and 115 learning paths, a one‑year ramp to 63k+ courses and 6,500+ certifications by Q1 2022, a savings of 40+ manual hours per week, and an estimated $1.8M cost reduction in the first 18 months—while improving onboarding, compliance tracking, and sales insights.

Celigo

Emilee Johnson

Head of Global Enablement and Customer Success Operations