Case Study: Avery Dennison achieves 73% course completion and higher sales performance with SAP Litmos

Avery Dennison Uses Sap Litmos to Power Their Sales Training

Avery Dennison, a global leader in labeling and functional materials, needed a simple, engaging way to deliver consistent sales training across multiple locations to improve customer experience and sales performance. To address capability gaps and standardize onboarding, they sought a platform that fit around busy sales schedules and aligned with their 70:20:10 learning philosophy.

They launched the Sales Learning Academy on SAP Litmos, integrating with Salesforce and using competency-based learning paths, gamified microlearning, manager-validated assessments and certifications. The blended program—combining digital modules, peer coaching and on-the-job practice—boosted engagement and results: completion rates rose from 28% to 73% in eight months, all 150+ Asia‑Pacific users logged in at least once, and twelve sales competencies are now in place.

Avery Dennison