Case Study: Pond Lehocky Giordano achieves major growth and referral efficiency with Litify

Pond Lehocky Giordano - Customer Case Study

Pond Lehocky Giordano, a large workers' compensation and disability law firm, faced significant challenges in manually managing its case referral process. Their previous system caused long delays, resulting in missed opportunities as they wouldn't know if a case was rejected for many months. This made it nearly impossible to effectively re-refer cases for a second look and hampered their ability to track marketing ROI, leading them to search for a modern solution from a vendor like Litify.

By implementing Litify's Referral app and platform, the firm automated its workflow, enabling real-time tracking of referral cases. This allowed them to re-route cases quickly and at scale. The results were substantial: a 100% growth in monthly referred cases, a conversion rate increase to nearly 20%, and 25% of all sign-ups coming from re-routing. Litify helped the firm save $500k in staffing costs, generate an estimated $1.3M in additional revenue, and achieve what they estimated to be 5-10 years of growth in just a few months.

Pond Lehocky Giordano

Shawn Lehocky

Chief Strategy Officer