Case Study: Brooklyn Defender Services centralizes case management with Litify

Centralizing Four Separate Systems Into A Single Source of Truth

Brooklyn Defender Services, one of the largest public defender offices in the US, was struggling with four different case management systems that failed to provide the robust data and integration needed for their high-volume, interdisciplinary work. This disparate setup caused challenges like potential case conflicts. Their goal was to find a single, scalable solution tailored to their unique practices that could operate remotely, a need that was met by the legal operating platform, Litify.

Litify provided a centralized and user-friendly system that became a single source of truth for the organization. The solution enabled attorneys, social workers, and staff to proactively manage caseloads, integrate documents, and track case actions in real-time. A key result was the implementation of an automatic conflict check tool that searches over one million names, ensuring compliance and streamlining workflows to achieve better outcomes for their clients.

Brooklyn Defender Services

Lisa Schreibersdorf

Executive Director