Case Study: Acceptance Insurance streamlines legal operations with Litify

Acceptance Insurance - Customer Case Study

Acceptance Insurance, a national property and casualty insurance provider, faced the challenge of managing a high volume of work within its legal department. To enhance their processes and prepare for future demands, they turned to their existing Salesforce investment and chose to implement Litify, a legal operating platform built on Salesforce.

Litify provided a solution by upgrading the department's key processes with greater automation, including legal service requests, document management, workflows, and reporting. The implementation was a success, achieving a full go-live in just 90 days. Within the first six months, the General Counsel reported the ability to easily pull necessary data and track staff attorney performance, demonstrating the platform's immediate impact on operational visibility.

Acceptance Insurance

Sarannah McMurtry

SVP, General Counsel