Case Study: a Brazil-based business migrates from Tray to Shopify with LitExtension

a Brazil-based business migrates 2,700+ customers and 4,000+ orders to Shopify with LitExtension

LitExtension assisted a Brazil-based business that needed to migrate its online store from Tray to Shopify. The client required a seamless transfer of all essential data, including products, customers, and historical orders, but faced a significant challenge due to Tray's platform limitation of only allowing order exports in 90-day increments.

The solution from LitExtension involved carefully exporting the order data in multiple batches to capture the complete sales history. They performed a demo migration for client approval before executing the full migration and setting up 301 redirects. LitExtension successfully migrated over 100 products, 2,700 customers, and 4,000 orders, delivering a smooth transition that allowed the store to launch on Shopify without disruption.