Case Study: Swansea Council saves 20 working hours per case with Litera pdfDocs

Swansea Council saves 20 working hours per case with Litera Microsystems

Swansea Council's legal team faced a significant challenge in manually assembling and distributing document bundles for child care cases, a process that consumed over 37 hours per case. They needed an electronic solution from Litera to reduce this time, enable digital redaction of confidential information, and eliminate their reliance on paper to better allocate resources to the community.

Litera implemented its pdfDocs solution, which automated the creation of electronic binders and provided powerful redaction tools that permanently erase text. This allowed Swansea Council to distribute bundles securely via email. The solution saved over 20 working hours per case, drastically reduced paper usage, and provided clients with consistent, easy-to-navigate files.

Swansea Council