Case Study: an NLJ 500 law firm modernizes document comparison with Litera Compare from Litera Microsystems

NLJ 500 Law Firm cuts support tickets by 97% with Litera Microsystems

The customer, a well-respected NLJ 500 law firm, faced the challenge of finding a new document comparison tool after learning that Litera Microsystems was ending support for their current solution, compareDocs. They needed a modern and reliable replacement to integrate with their existing workflow.

Litera Microsystems implemented its solution, Litera Compare, which offered optimized performance, high-quality results, and seamless integration. The results were highly positive, with a 97% decrease in support tickets from the pilot group. The firm reported a very satisfying experience with excellent vendor support and has full confidence in Litera's products for their future needs.