Case Study: Downs Rachlin Martin, PLLC achieves greater accuracy, efficiency, and peace of mind with Litera Microsystems' DocXtools Companion

Downs Rachlin Martin, PLLC - Customer Case Study

Downs Rachlin Martin, PLLC, the largest law firm in Vermont, was spending significant time editing and cross‑referencing documents manually in Microsoft Word, which led to last‑minute scrambling to fix inconsistencies. After attending a Litera Microsystems webinar, the firm tested DocXtools Companion from Litera Microsystems to address accuracy and efficiency gaps.

Litera Microsystems implemented a 10‑user pilot of DocXtools Companion that was quickly expanded firmwide; the software — backed by Microsystems’ DocER support — automatically caught errors and inconsistencies that manual review missed. The measurable impact was dramatic: a document that took more than an hour to edit manually was checked completely by DocXtools Companion in under 60 seconds, improving accuracy, turnaround times, and overall peace of mind.

Downs Rachlin Martin, PLLC

Karen Norman

IT Director