Case Study: New York State Agency improves virtual desktop performance with Liquidware Stratusphere UX

NY State Agency uses Stratusphere UX to Identify and solve hidden desktop problems

A New York State government agency was supporting about 225 virtual desktop users when a move to Office 365 triggered application crashes and other performance problems. The team could not see what was causing the issues in its VMware Horizon View environment, and even adding more CPU did not help.

Liquidware provided Stratusphere UX to give the agency application-level visibility into desktop and network performance. With the product, the IT team identified CPU queuing and network latency issues, made configuration and resource-allocation changes, and resolved the post-migration problems while also gaining proactive monitoring and better reporting for ongoing desktop optimization.